Delivery Options

Need your purchase quickly or sending to a new location? Our easy to use delivery guide will help you choose the best option to get your new purchase fast!

 

We are experiencing high demand

Due to high demand we are experiencing some delays in processing orders and enquiry response times may be delayed on account of high volumes.

• You may experience a delay in receiving your email shipment notification. We apologise for any inconvenience this may cause.
• Our delivery partner Australia Post is experiencing delivery delays due to a high volume of parcels in their network as more people are now shopping online. At this time it may take a few more days than the standard time frames outlined below to get your delivery.

Items in your order may ship separately

We are currently shipping items from multiple locations

• Individual items in your order may ship separately and arrive separately.

We’d like to thank our customers for their patience and understanding as we work through this challenging period.

 

delivery by courier
 delivery direct to you
(orders under $100)
delivery direct to you
(orders over $100)
delivery time
(once order is dispatched)
delivery provided by
metro australian deliveryAUD $8.80FREE10-14 business days from dispatch dateAustralia Post
regional australian deliveryAUD $8.80FREEup to 14 business days from dispatch dateAustralia Post
new zealand deliveryAUD $15FREEup to 21 business daysseko

 

delivery by courier
 metro australian deliveryregional australian deliverynew zealand delivery
delivery direct
to you
(orders under $100)
AUD $8.80AUD $8.80AUD $15
delivery direct
to you

(orders over $100)
FREEFREEFREE
delivery time
(once order is dispatched)
10-14 business days from dispatch dateup to 14 business days from dispatch dateup to 21 business days
delivery provided byAustralia PostAustralia Postseko

 

delivery by click and collect

 

Click & Collect is a free service for all our customers. You only have to pay for the items you purchase.

Unfortunately, if not all items in your order are available at the store, your whole order will be sent to your home address from our warehouse.

Even if not all items in your order are available at the store, and your whole order is sent to your home address from our warehouse, we will still not charge you for delivery.

 

If you place your order before 3pm, your order will be ready to be picked up that same day! We’ll send you an SMS when your order is ready.

Please Note: During sale and promotional periods Click & Collect may be temporarily unavailable or take longer to get ready.


 

Track your Rivers Order

 

 


 

PLEASE NOTE

If you receive your shipment confirmation email over the weekend, your order will not be dispatched until the next business day, after which your tracking will be enabled.

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